Security Centre

An overview of our security policies and standards.
We are proud to exceed the industry standard when it
comes to protecting your organization.

For organizations that rely on file transfer applications for their projects, the expectation is a cloud service / file transfer service that is guaranteed to be secure and reliable. Industry-leading encryption, state-of-the-art authentication, and secure firewall traversal are the ground floor of a secure and reliable file transfer platform. The Purple IO global network offers much more.

Secure Platform

Purple IO has architected its own global platform to deliver a world-class cloud service.

Cyber Essentials

Our security model aligns with the NCSC's 14 Cloud Security Principles for Cyber Essentials.

Data Protection

Data will be processed according to the data protection regulations in the EU.

Strong Encryption

We use a strong key pair encryption to secure your data, even we can't see your data!

SLA

Purple IO is the only vendor in the industry to offer a 99.999% uptime guarantee.

Service Availability

Multiple Points of Presence and total platform ownership is the key reason that we can assure service availability.

Privacy Policy

At Purple IO we care about your privacy, security and transparency.

GDPR

We follow the General Data Protection Regulation and ensure requests are fulfilled in a timely manor.

Legal Information

We have gathered up all of our legal documents which back up our service security and reliability.

Account Security

We help you keep your account secure with two-step authentication on both our website and app.

Physical Security

With our procedures, identity checks, key cards, CCTV and gated access with have measures in place to keep our facility secure.

Disaster Recovery

We carry out test disaster recovery scenarios to better help our team in the event of a failure or disaster.

Incident Response

We log all security incidents (no matter how small), from emails sent incorrectly, to data loss.

Acceptable Use Policy

Designed to provide a clear understanding of the regulations concerning the use of our services

PCI DSS (SAQ-A)

Development, enhancement, storage, dissemination, and implementation of security standards for account data protection.

Abuse Policy

Simple rules for our customers to live by to ensure everyone can enjoy a great service.

Have a question for our team?

Give us a call today for more information or to arrange a visit to our data centre.
(we'll be open today until 8:00pm, back tomorrow from 8:00am)
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