Enterprise
IT & Server Management

Comprehensive IT and server management services to keep your business technology running smoothly. Our expert team provides remote support, Microsoft 365 management, Google Workspace administration, and Linux server management so you can focus on your core business.

Expert IT and server management for your business

Remote Office Support

Comprehensive IT support for remote teams and distributed workforces. Our remote office support includes helpdesk services, equipment setup, security management, and remote troubleshooting to keep your team productive from anywhere.

Microsoft 365 Management

Expert management and support for your Microsoft 365 environment. We handle user administration, security settings, application configuration, email management, SharePoint setup, and Teams optimization to maximize your productivity suite.

Google Workspace Support

Complete support for Google Workspace (formerly G Suite) including user management, security configurations, Gmail setup, Drive organization, and application integration to ensure your team gets the most from Google's collaboration tools.

Linux Server Administration

Professional management of your Linux servers with services including performance monitoring, security hardening, updates and patches, backup management, and resource optimization to keep your infrastructure running smoothly.

IT & Server Management Plans

Prices per month is in advance; minimum contract duration 1 month.

Require a bespoke plan?

We can tailor a plan to your specific needs.

Request a quoteCall01206 803 228

Our Management Services

Help Desk Support

Responsive support for day-to-day IT issues. Our team provides friendly, efficient assistance via phone, email, and remote access to troubleshoot and resolve technical problems quickly.

Microsoft 365 Administration

Complete management of your Microsoft 365 tenant including user provisioning, license management, Exchange configuration, security settings, and SharePoint administration.

Email Security & Management

Comprehensive email protection with spam filtering, phishing protection, data loss prevention, and email continuity services to keep your communications secure and reliable.

Google Workspace Management

Expert administration of Google Workspace accounts including user management, security settings, Gmail configuration, Drive setup, and application deployment.

Linux Server Monitoring

24/7 monitoring of your Linux servers with real-time alerts, performance tracking, resource utilization analysis, and proactive issue detection to prevent downtime.

Patch Management

Systematic application of software updates and security patches across your systems and applications. Includes testing, scheduling, and verification to ensure stability.

Network Administration

Professional management of your network infrastructure including routers, switches, firewalls, VPNs, and wireless systems to ensure reliable connectivity and security.

Cloud Migration & Management

Expert guidance in cloud adoption with planning, migration, optimization, and ongoing management of cloud resources across AWS, Azure, and Google Cloud platforms.

Security Monitoring

Continuous security oversight with threat detection, vulnerability scanning, security log analysis, and incident response to protect your systems from cyber threats.

Remote Desktop Support

Immediate technical assistance through secure remote connections, allowing our experts to diagnose and resolve issues on workstations and laptops without onsite visits.

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Supported Platforms

Our IT and server management services support all major platforms and environments

Core Platforms

Microsoft 365
Google Workspace
Linux
Windows Server
AWS
Azure

Supported Systems & Services

Exchange Online
SharePoint
Teams
Gmail
Google Drive
Active Directory
Ubuntu
Red Hat
CentOS
Debian
Windows 10/11
macOS

Don't see your platform or system listed? We likely still support it! Contact us to discuss your specific IT management needs.

Upgrades & Extras

Advanced Security Package

Enhanced security services including endpoint protection, network security monitoring, penetration testing, security awareness training, and incident response planning.

Custom Application Support

Specialized support for your business-specific applications with performance monitoring, troubleshooting, updates, integration management, and user training.

Hardware Procurement

End-to-end equipment sourcing services including needs assessment, vendor management, price negotiation, ordering, delivery coordination, and installation.

After-Hours Support

Extended technical support outside standard business hours with dedicated emergency response for critical issues that can't wait until the next business day.

Why choose IT & Server Management from Purple IO?

Here are some great reasons why:

Cost-effective

Much cheaper than hiring a server admin or buying your own hardware (server, rack, network switches, backup power, etc).

Grows with you

Upgrade your package at any time you want with just one click, so it grows as your business does.

Self-owned Data Centre

Unlike most hosting companies, we own our very own Data Centre here in the UK, therefore cutting out the "middle-man".

99.99% Service uptime guarantee

We have a 99.99% network service guarantee with our network providers, giving us the best possible uptime guarantee.

Frequently Asked Questions

Our remote office support includes:

  • Help desk support via phone, email, and remote access
  • Workstation and laptop troubleshooting
  • Software installation and updates
  • Device setup and configuration
  • Network connectivity issues
  • VPN access setup and support
  • Remote printing configuration
  • Collaboration tools setup and troubleshooting

Our goal is to ensure your remote workers have the same level of IT support they would receive in an office environment.

Our Microsoft 365 management services include:

  • User account provisioning and deprovisioning
  • License management and optimization
  • Security settings and compliance policies
  • Exchange Online administration
  • SharePoint site setup and permission management
  • Teams configuration and governance
  • OneDrive deployment and policies
  • Multi-factor authentication setup
  • Regular security reviews and recommendations

We handle all aspects of your Microsoft 365 environment so you can focus on using the tools rather than managing them.

Our Google Workspace support includes:

  • User account management
  • Gmail configuration and troubleshooting
  • Drive organization and sharing policies
  • Google Meet setup and support
  • Calendar sharing and resource management
  • Security and authentication settings
  • Google Workspace app deployment
  • Mobile device management
  • Data migration and backup

We help you maximize your Google Workspace investment with expert configuration and ongoing support.

We support a wide range of Linux distributions including:

  • Ubuntu Server
  • CentOS/Rocky Linux
  • Red Hat Enterprise Linux
  • Debian
  • SUSE Linux Enterprise Server
  • Amazon Linux

Our Linux server management includes performance monitoring, security hardening, updates and patches, user management, service configuration, backup management, and troubleshooting.

We implement a multi-layered security approach that includes:

  • Regular security patches and updates
  • Firewall configuration and monitoring
  • Antivirus and anti-malware protection
  • Multi-factor authentication
  • User access controls and permissions
  • Security policy implementation
  • Regular security assessments
  • Security awareness training for your team
  • Incident response planning

We continuously monitor for new threats and adapt our security measures accordingly to protect your systems and data.

Our standard support hours are Monday to Friday, 8am to 6pm UK time. During these hours, we aim to respond to:

  • Critical issues: Within 1 hour
  • High priority issues: Within 2 hours
  • Medium priority issues: Within 4 hours
  • Low priority issues: Within 8 hours

We also offer extended and 24/7 support options for businesses that require around-the-clock coverage. These options are available as add-ons to our standard plans.

Yes, we provide comprehensive support for cloud infrastructure across major platforms including:

  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud Platform
  • Digital Ocean
  • Linode/Akamai

Our cloud management services include infrastructure setup, security configuration, resource optimization, monitoring, cost management, and ongoing maintenance.

Our standard contracts are for 12 months, which allows us to properly understand your environment and implement long-term improvements. However, we do offer flexible options including:

  • Monthly agreements with a slight premium on the base rate
  • Quarterly agreements for short-term projects
  • Multi-year agreements with preferred pricing

We're happy to discuss your specific needs and find a contract term that works for your business.

Get In TouchToday!

Give us a call today to speak to our sales team.
(we'll be open today until 8:00pm, back tomorrow from 8:00am)
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