Enterprise
Website Maintenance

Keep your website secure, up-to-date, and performing at its best with our comprehensive maintenance plans. Our team of experts handles updates, security, content changes, and technical support so you can focus on your business.

Professional website maintenance to keep your site running smoothly

Regular Updates & Security Patches

Keep your website secure with regular updates to core software, themes, and plugins. Our maintenance plans include security patches and vulnerability fixes to protect your site from potential threats.

Performance Optimization

Improve your website's speed and performance with our optimization services. We'll clean up databases, optimize images, and implement caching strategies to ensure your site loads quickly for visitors.

Backup & Recovery

Never lose your website data with our regular backup services. We create secure off-site backups of your website and database, allowing for quick recovery in case of any issues.

Technical Support

Get expert assistance whenever you need it. Our maintenance plans include technical support for resolving issues, answering questions, and providing guidance on your website.

Website Maintenance Plans

Prices per month is in advance; minimum contract duration 1 month.

Require a bespoke plan?

We can tailor a plan to your specific needs.

Request a quoteCall01206 803 228

Our Maintenance Services

CMS Updates

Regular updates to core content management systems (WordPress, Drupal, Joomla, etc.) to ensure security and performance. Includes testing updates in a staging environment before applying to live site.

Plugin/Extension Management

Monitoring, updating, and optimizing plugins, themes, and extensions to maintain compatibility and security. Includes removal of unused or deprecated plugins.

Security Monitoring

Continuous security scanning to detect malware, vulnerabilities, or suspicious activity. Includes firewall configuration, login security, and protection against common threats.

Performance Monitoring

Regular checks of website speed, uptime, and overall performance. Includes database optimization, caching configuration, and resource usage analysis.

Content Updates

Regular updates to website content, including text changes, image uploads, new pages, and form adjustments. Ideal for keeping your website current without needing technical knowledge.

Backup Management

Scheduled backups of your website files and database with secure off-site storage. Includes backup testing and the ability to quickly restore your site if needed.

Browser Compatibility Testing

Regular testing across major browsers and devices to ensure your website displays and functions correctly for all visitors, regardless of how they access your site.

Technical Support

Dedicated support for resolving technical issues, answering questions, and providing guidance on your website. Available via email, phone, or help desk system.

It pays to be fast

Studies have shown that when page loading times increase from 8 to 2 seconds, conversion rates increase by 74%!
What's more, quicker web pages rank higher on Google searches.

Compatible with All Major Platforms

Our website maintenance services support all popular content management systems and e-commerce platforms

Supported CMS & E-commerce Platforms

WordPress / WooCommerce
React / Next.js
Angular
Laravel
Drupal
Custom / Bespoke

Comprehensive Maintenance Services

Security Updates
Package Updates
Performance Optimization
Plugin Management
Backup & Recovery
Technical Support

Don't see your platform listed? We likely still support it! Contact us to discuss your specific website maintenance needs.

Unlock your website to it's max potential

Looking for a package that provides your website with even more resources?
Get in touch with our Sales teams today to see how we help you.

Request a quoteCall01206 803 228

Upgrades & Extras

SEO Enhancements

Boost your website's search engine visibility with our SEO enhancement services. We'll optimize meta tags, improve site structure, and implement best practices to help your site rank higher.

Custom Development

Need custom features or functionality? Our development team can create custom solutions tailored to your specific business needs, from new website sections to complex integrations.

E-commerce Support

Get specialized support for your online store. We provide maintenance and optimization for e-commerce platforms like WooCommerce, Magento, Shopify, and more.

User Experience Audit

Improve customer satisfaction with our UX audit service. We'll analyze your website's usability and provide recommendations to enhance the overall user experience.

Security Hardening

Add extra layers of protection to your website with our security hardening service. We implement advanced security measures beyond basic maintenance to safeguard your site.

Priority Support

Upgrade to priority support for faster response times and dedicated assistance. Perfect for business-critical websites that need immediate attention when issues arise.

Why choose Website Maintenance from Purple IO?

Here are some great reasons why:

Cost-effective

Much cheaper than hiring a server admin or buying your own hardware (server, rack, network switches, backup power, etc).

Grows with you

Upgrade your package at any time you want with just one click, so it grows as your business does.

Self-owned Data Centre

Unlike most hosting companies, we own our very own Data Centre here in the UK, therefore cutting out the "middle-man".

99.99% Service uptime guarantee

We have a 99.99% network service guarantee with our network providers, giving us the best possible uptime guarantee.

Frequently Asked Questions

We maintain websites built on all common platforms and content management systems, including WordPress, Drupal, Joomla, Shopify, Magento, WooCommerce, and many more. We also support custom-built websites, though some limitations may apply depending on the technology stack.

The frequency of updates depends on your chosen maintenance plan. Our Basic plan includes monthly updates, while our Standard and Enterprise plans offer more frequent updates. Critical security patches are applied as soon as they become available regardless of your plan.

Yes, we offer emergency support for website issues. Response times vary based on your maintenance plan, with our Enterprise plan offering the fastest response times. All emergency requests are prioritized to minimize downtime.

While our maintenance plans are comprehensive, they do not include:

  • Complete website redesigns
  • Major feature development
  • Creation of new content like blog posts or product descriptions
  • Custom integrations or plugins
  • SEO services
  • Email setup and configuration
  • Domain name registration or transfer
  • Hosting setup or migration
  • Security audits or vulnerability assessments
  • Any other services that are not listed in the plan details

These services can be added separately or included in our Enterprise plan with custom scope.

Yes, you can upgrade or downgrade your maintenance plan at any time. Upgrades take effect immediately, while downgrades take effect at the end of your current billing cycle. There are no penalties for changing your plan.

We offer both month-to-month and annual billing options. Annual plans come with a discount compared to monthly billing. There's no long-term contract requirement, and you can cancel your service at any time.

Yes, we can work with most web hosting providers. If your current hosting is causing issues with your website, we may recommend migrating to a more reliable host. We can assist with the migration process if needed.

You can request changes through our client portal, by email, or by phone. Each maintenance plan includes a certain number of change requests per month, with additional requests billed at our standard hourly rate.

Get In TouchToday!

Give us a call today to speak to our sales team.
(we'll be open today until 8:00pm, back tomorrow from 8:00am)
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